Your records have value to AI companies.
AI companies want models that can handle the work inside a business, like pricing a job or answering a customer's complaint. To train and test those models, they license records from businesses that have kept years of that work.
Four questions about your business. Nothing to upload.
A model learns a job by studying how your people did it.
Take one repair job. Its records hold what the customer reported, what the tech found, the part that fixed it and the invoice that closed the job. Public sources rarely carry that much detail. AI companies license records like these to train models on the steps a skilled team takes, in the order it takes them. They also test a model by checking its answer against what your team did and how the job ended.
One repair job
ExampleCustomer callField service software
A customer calls about a leaking water heater.
AppointmentField service software
The office books a tech for the visit.
Tech's notesField service software
The tech finds a failed valve on site and adds photos.
EstimateField service software
The office prices the repair and the customer says yes.
InvoiceField service softwareOutcome
The customer pays, and the job is marked complete.
What AI companies pay more for.
The offers AI companies make set the price. Four things move it, and you can check each one yourself.
| What raises the price | How to check yours |
|---|---|
| A bigger team logs more work, so there are more records to license. | Count everyone who logs work in your systems. Staff who work out in the field count too. |
| Years of records in the same systems give a model a longer history to learn from. | Count back to the last time you changed systems. |
| Records that follow a job all the way to the paid invoice show the whole piece of work. | Open a job from a few years back and see whether it still shows how the work ended. |
| If no contract limits how you use your records, more AI companies can make an offer. | Look through your customer contracts for anything that limits how you use their records. |
A license comes down to five terms.
A license lets one AI company use the records in its scope, for the purpose and length of time it states. The business and the original records stay yours.
License terms
Blank- Scope
- Which systems and years go in, and what stays out.
- Left blank
- Use
- What the AI company may do with the records, like training and testing its models.
- Left blank
- Period
- How long the license runs, and whether one AI company has sole use for that time.
- Left blank
- Payment
- How much you're paid, and when.
- Left blank
- Sub-licensing
- Whether the AI company can pass your records to anyone else.
- Left blank
Common questions
No. A license lets an AI company use the records, the way a photographer licenses a stock photo. You still own them.
The AI company makes an offer once it has seen what's in scope, so nobody can quote a figure before then. You decide whether to take it, and we help you weigh it.
It depends on whether the license is exclusive. An exclusive license keeps the records for one AI company for a set period. Once that period ends, you can license them again.
Models serve many users, and a competitor could be one of them. Keep anything you treat as a trade secret, like pricing or margins, out of scope.
See whether AI companies want your records.
Answer four questions, and we'll arrange a first call.
Four questions about your business. Nothing to upload.
Prefer to write? Email hello@sixonepartners.com.